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Troubleshooting
- When a Paper/Staple Jam Is Occurring
  - Screen That Appears When a Paper/Staple Jam Has Occurred
  - When a Paper/Staple Jam Is Occurring
  - When a paper jam has occurred
  - When a staple jam has occurred
    - Staple Jam in Finisher FS-P03
    - Staple Jam in Finisher (bizhub C3851FS)
- Main Messages and Remedies
- When Printing Quality Has Deteriorated
  - Cleaning the Laser Lenses
- When the Machine Cannot Be Powered On
- When the Touch Panel Is Not Visible
- Cannot Print
- Cannot Perform Network Fax/Network Scan
- Cannot Use the Fax Function
- Cannot Copy
  - Cannot Copy
  - Main Messages and Remedies
- Cannot Save in a User Box
- Cannot Perform User Authentication
  - Cannot Perform Server Authentication
- The Finisher does not Run
  - Trouble in use of Finisher FS-P03
  - Problems in Use of Finisher (bizhub C3851FS)
- Network Error Codes
- When the Bit Count Does Not Match between the Server and the Client
- When a Message Appears to Replace Consumables or Carry Out Cleaning

When a Paper/Staple Jam Is Occurring

If a paper jam has occurred, take action referring to the following pages.

For the Bypass Tray or Transfer Roller, refer to Here.
For the Tray1, refer to Here.
For the Tray2 or Tray3, refer to Here.
For the ADF, refer to Here.
For the 2-Sided Print Unit, refer to Here.
For the Fuser Unit, refer to Here.
For the Finisher (bizhub C3851FS), refer to Here.

If a staple jam has occurred, take action referring to the following pages.

For the Finisher FS-P03, refer to Here.
For the Finisher (bizhub C3851FS), refer to Here.