FAQ
- Scan
- Fax
- Copy
- User Box
- Driver
- Operation Management
- Software
- Control Panel
- Other
- Troubleshooting
- When a Paper/Staple Jam Is Occurring
- Screen That Appears When a Paper/Staple Jam Has Occurred
- When a Paper/Staple Jam Is Occurring
- When a paper jam has occurred
- Paper Jam in ADF
- Paper Jam at Right-side Door
- Paper Jam in Paper Tray
- Paper Jam in Large Capacity Unit (Only for bizhub C554e/C454e)
- Paper Jam in Finisher FS-535 (Only for bizhub C554e)
- Paper Jam in Z Folding Unit ZU-606 (Only for bizhub C554e)
- Paper Jam in Post Inserter PI-505 (Only for bizhub C554e)
- Paper Jam in Job Separator JS-602 (Only for bizhub C554e)
- Paper Jam in Finisher FS-534
- Paper Jam in Finisher FS-533
- Paper Jam in Job Separator JS-506
- When a staple jam has occurred
- Main Messages and Remedies
- When Printing Quality Has Deteriorated
- When the Machine Cannot Be Powered On
- When the Touch Panel Is Not Visible
- Cannot Print
- Cannot Perform Network Fax/Network Scan
- Cannot Use the Fax Function
- Cannot Copy
- Cannot Save in a User Box
- Cannot Perform User Authentication
- Network Error Codes
- When the Bit Count Does Not Match between the Server and the Client
- When a Message Appears to Replace Consumables or Carry Out Cleaning
- When a Paper/Staple Jam Is Occurring
Other
Q1. How can I quickly recall frequently used functions?
A1. In the copy or User Box mode, you can display frequently used settings as shortcut keys on the top screen.
When shortcut keys are displayed, you can select a setting in a single key action.
Detailed View & Print
Q1. How can I quickly recall frequently used functions?
How to set: Setting shortcut keys used in copy mode
Tap [Utility] and select [User Settings].
Select [Custom Display Settings] - [Copier Settings], and then [Quick Settings 1] or [Quick Settings 2].
Select [ON] and the settings to display as the shortcut key, then tap [OK].
The shortcut key appears on the main screen of the copy mode.
How to set: Setting shortcut keys used in User Box mode
Tap [Utility] and select [User Settings].
Select [Custom Display Settings] - [User Box Settings], and then [Shortcut Key 1] or [Shortcut Key 2].
Select [ON] and the settings to display as the shortcut key, then tap [OK].
The shortcut key appears on the main screen of the User Box mode.
Q2. The power is input all day. Is there any way to alleviate concerns about electricity charges?
A2. If no operation takes place for a certain period of time, the power-saving function starts automatically, and the machine enters the power-saving mode.
Using the weekly timer function automatically switches this machine to the normal mode and power save mode at the pre-specified time.
The weekly timer function provides the following functions:
Function | Description |
|---|---|
[Time Settings] | Specify the time for switching to the power save mode and the time for returning to the normal mode for each day of the week. For example, you can set it up so that the power turns off at the close of business on work days and omit settings for weekends since no one uses the machine. |
[Date Settings] | Configure the days you want to apply the weekly timer to one by one. This function is useful when the schedule for holidays is irregular or when this machine must be powered on or off on a specific day regardless of the setting in [Timer Settings]. |
[Select Time for Power Save] | Specify the time period to temporarily switch to the power save mode. This allows you to temporarily switch to the power save mode in the time period such as a lunch break in which this machine is inactive. |
[Password for Non-Business Hours] | Using the weekly timer restricts the use of this machine in the Power Save mode with a password. |
Detailed View & Print
Q2. The power is input all day. Is there any way to alleviate concerns about electricity charges?
How to set
Tap [Utility], then select [Administrator Settings].
Enter the password, then tap [OK].
Select [System Settings] - [Weekly Timer Settings] - [Weekly Timer ON/OFF Settings].
Select [ON], select [ErP Auto Power OFF] or [Sleep], then tap [OK].
Select [ErP Auto Power OFF] when there is no need to receive a job in the power save mode and you wish to cut off power consumption whenever you can.
Select [Sleep] if a Fax Kit is installed and you need to receive a job even in the power save mode.
Tap [Time Settings].
Select a day of the week you want to set the weekly timer to, enter the ON and OFF times using the Keypad, then tap [OK].
To erase the time you have specified, tap [
][
] to select the target time, then tap [Delete].
Select the day of the week for which you have specified the times, then tap [Set All], and the settings will be applied to all the other days of the week.
To specify the timer date by date, tap [Date Settings].
Select a year and a month in [Year] and [Monthly], select dates on the calendar, then tap [OK].
You can also use the batch setting by tapping [ON] or [OFF] in the Daily Setting section.
To switch to the power save mode temporarily, such as during a lunch break, tap [Select Time for Power Save].
Tap [Yes], enter the time period to switch to the power save mode using the Keypad, then tap [OK].
When using the weekly timer to restrict the use of this machine in the Power Save mode with a password, tap [Password for Non-Business Hours].
Select [Yes], enter the password, then tap [OK].
Q3. How much storage capacity does the Hard Disk have?
A3. 250 GB.
Q4. What file types are supported in USB memory devices?
A4. Supported file types vary depending on the available USB memory device.
The available file types are as follows:
To save scanned files on the USB memory
PDF/Compact PDF/XPS/Compact XPS/TIFF/JPEG/PPTX/DOCX/XLSXTo print files stored on a USB memory using this machine
To save files stored on a USB memory to a User Box
PDF/Compact PDF/JPEG/TIFF/XPS/Compact XPS/OOXML (.docx/.xlsx/.pptx)/PPML (.ppml/.vdx/.zip)
The optional Upgrade Kit UK-204 and i-Option LK-110 are required to specify DOCX or XLSX for the file type when scanning a document.
Q5. What action should be taken if the administrator password is lost?
A5. For the administrator password, refer to the booklet manual.
If it has been changed, contact your service representative.
Home
Print
Scan
Scan-to-Send Function
Sending Original Data as an E-mail Attachment (Scan to E-mail)
Sending a File to a Shared Folder of a Computer (SMB Send)
Sending to an FTP server (FTP Send)
Sending to a WebDAV server (WebDAV Send)
Saving a file in a User Box of this Machine (Save in User Box)
Sending with Web Service (WS Scan)
Importing Images by TWAIN Scan
Distributing Data via a Scan Server
Managing Destinations
Fax
Fax
Fax Functions
Setting up for Faxing (for the Administrator)
How to Send a Fax
Sending Options
How to Receive a Fax
Receiving Options
Printing Fax Reports
Managing Destinations
PC-FAX
PC-Fax TX Function
Preparation for PC-Fax TX (via Network Connection)
Preparation for PC-Fax TX (via USB Connection)
PC-Fax TX Operations
Sending Options
Fax Driver Settings
Delete the Fax Driver
Network Fax
Copy
Copy Operations
Recalling frequently used functions with simple action
Specifying the Color and Image Quality for Copying
Saving the Number of Print Sheets
Specifying the Size or Type of the Paper to Be Copied
Binding Copied Paper
Specifying the Original Size and Scan Method
Copying Various Types of Originals
Adjusting the Layout for Copying
Inserting a Cover Sheet or Blank Sheet into Copied Documents
Adding Text or an Image to the Original
Erasing an Unnecessary Portion for Copying
Deterring Unauthorized Copying
Saving Original Images to a User Box
Box
About the Boxes
Store Documents as Files in MFP and Use Them Again When Necessary
Receive Fax in Memory and Print It Later (Memory RX)
Retransmit Fax If Redialing Has Failed (File Re-TX)
Print Classified Documents (Secure Print)
Annotate Files (Annotation)
Print an Encrypted PDF (Password Encrypted PDF)
Registering a File for Polling (Polling TX)
Store File for Polling (Bulletin)
Use as Fax Transponder (Relay User Box)
Print on MFP under Authentication Control (ID & Print)
Use a USB Memory Device (External Memory)
Use Bluetooth Devices (Mobile/PDA)
Appendix