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FAQ

Print
Scan
Fax
Copy
User Box
Driver
Operation Management
Software
Control Panel
Other
Troubleshooting
- When a Paper/Staple Jam Is Occurring
- Main Messages and Remedies
- When Printing Quality Has Deteriorated
  - Cleaning the Electrostatic Charger
  - Cleaning the Print Head Glass
- When the Machine Cannot Be Powered On
- When the Touch Panel Is Not Visible
- Cannot Print
- Cannot Perform Network Fax/Network Scan
- Cannot Use the Fax Function
- Cannot Copy
  - Cannot Copy
  - Main Messages and Remedies
- Cannot Save in a User Box
- Cannot Perform User Authentication
  - Cannot Perform Server Authentication
- Network Error Codes
- When the Bit Count Does Not Match between the Server and the Client
- When a Message Appears to Replace Consumables or Carry Out Cleaning

About Network Error Codes

They refer to codes displayed when an error occurs in the network. You can check the action to take as well as a description of the error by referring to the code in the error code list.